Sunday 18 June 2023 - Festivalpark Werchter // TW Classic
Sunday 18 June 2023 - Festivalpark Werchter // TW Classic

FAQ

Buy tickets / SOLD OUT!

Tickets for TW Classic 2023 are SOLD OUT! Subscribe to the waiting list at ticketmaster.be. A regular ticket costs 114,5 euro (service charge and mobility contribution included).

A limited edition ‘Golden Circle' ticket, which guarantees access to the golden circle area right in front of the stage during Bruce Springsteen and The E Street Band, is available for the price of 172,5 euro per ticket (service charge and mobility contribution included).

What are Golden Circle tickets?

A Golden Circle ticket will grant you guaranteed access to the zone in front of the stage, during Bruce Springsteen and The E Street Band's performance. During the other concerts, other festivalgoers have access to this zone as well, until max capacity is reached. During Bruce Springsteen and The E Street Band's performance, only festivalgoers with a bracelet granting them access to The Golden Circle, are allowed in this zone.

What about the tickets bought for TW Classic 2020?

Did you have a ticket to TW Classic 2020? Then you were able to have your order converted into Ticketmaster credit until the end of August 2021. That credit can be spent on festivals taking place at Festivalpark Werchter up to, and including, 31 August 2023. 

If you haven't converted your order into credit, your order has automatically been transferred on to TW Classic 2022, which took place on 25 June 2022.

The Belgian Minister for Economic and Consumer Affairs has implemented measures for the entire live music industry. This measure protects you as a consumer and also reduces the impact of the current crisis for the organisers. Read more on this in Dutch or French.

Do you have any questions on these measures? Take a look on Ticketmaster's FAQ pages.

Can I get to TW Classic by public transport?

All mobility info will be available on this website later.

Which facilities are put in place for visitors with a handicap or reduced mobility?

In collaboration with Inter, TW Classic puts in a great effort to make the festival accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings:

  • There is an alternative, accessible and less crowded entrance for people with a disability. One person is allowed to accompany him/her through this entrance.
  • Near the Main Stage, we provide a viewing platform for wheelchair users, people with crutches... with a grandstand view of the performing artists. Specific tickets are required for people using the platform near the Main Stage. Read more on that here.
  • Adapted toilets are situated in locations all over the festival site.
  • Specific parking spaces are provided. To use the ADD parking, you'll need to purchase a parking ticket in advance. It's no longer possible to pay the amount in cash on the spot. Capacity is limited - please request your reserver parking space in advance through the form below. Inter will keep you posted on the next steps.
  • If you wish to bring a folding chair because of your disability or another health issue, you'll also need a pass to bring this. Please ask Inter for this pass in advance.
  • Throughout the festival, you can always call on ADD staff for assistance, free of charge. This may include: toilet, moving and eating assistance, etc. Do not hesitate to talk to an ADD assistant, whenever you require assistance. You can find them on the festival site (at the viewing platforms).
  • For people with hearing aids, we are once again setting up audio frequency induction loops. By switching your hearing aid to the “T” position, you will enjoy much better sound quality and much less ambient noise. Close to the wheelchair platform, we provide an audio frequency induction loop. For more information, turn to the licensed carers who are offering assistance at the wheelchair stage.
  • Pets are not allowed in, except for assistance dogs (either or not in training) for people with a disability.

Please make your request for all necessary facilities before 24 May 2023, through this form.

Get in touch with Inter on twclassic@inter.vlaanderen for additional questions.

At what time do the performances start?

The stage times have not been announced at this time. As soon as all artists playing TW Classic 2023 are revealed, a timetable will be published on this website. Bruce Springsteen and The E Street Band are the headliner of the festival.

What options to spend the night are there during TW Classic?

Festival campsites will not be opened, as TW Classic is a one-day festival. Wild camping is not allowed on police order. Check booking.com for hotels, B&B and other options close to the festival.

Can I work at TW Classic?

TW Classic does not work with individual volunteers. The festival has been working with a broad spectre of associations from the wide vicinity of Werchter. With great zeal and enormous amounts of enthusiasm, members of these associations get involved with whatever has to be done on and around the festival ground. Their goal: to contribute to the success of the festival and, on top of that, to gather funds for their association, since all collaborating associations are remunerated by the festival organizers.

Are children allowed inside TW Classic?

TW Classic does not have a minimum age and so everyone is welcome! But everyone at the festival must be in possession of a festival ticket, children included. There is no reduction for children.

We do not recommend that (young) children be brought to the festival grounds, as we do not provide children’s facilities, and because a music festival is not the ideal environment for children.

New mothers who are breastfeeding and wish to express milk, can turn to the First Aid posts.

Help! I bought tickets through a non-official vendor. Now what?

Order your tickets exclusively through Ticketmaster!

Don't blindly order your tickets through the first website that pops up on your search engine. Chances are you are visiting an auctioning website or a ticket reseller. Not only will tickets offered through these websites be more expensive; you also risk being denied access to the festival. Have you bought a ticket through one of these websites? First of all, try getting in touch with this website. Sometimes, you'll be refunded the price difference. If not, consider legal action in civil court. Always report the resale to the Economic Inspectorate via meldpunt.belgie.be. Also read more here.

The name on my ticket is not mine. Will that cause me any trouble?

Does the name on your festival ticket not match with your own name? Don’t worry too much about this! If the ticket was purchased via the official channels, it’s valid.

However, don’t buy your tickets via auction websites or second hand ticket websites. Tickets that are offered for an exuberant amount of money, will be blacklisted and made invalid, which means they don’t grant you access to the festival.

Which security measures are being taken?

The safety and health of concert and festival goers, artists and their crew, employees and neighbouring residents is always our highest priority. We have a robust safety policy. We organise additional and intensive meetings with the local and federal police and the local and provincial authorities. More info will be given closer to the festival.

I would like to set up a market or food/drinks stand at the festival

The stand room available in the Festival Park is allocated exclusively to our sponsors and media partners. If you wish to set up a food stand at the festival, get in touch with our catering partner, Bevers & Bevers Catering.​​​​​​​

Can I promote my product, service or event in or around the festival site?

On and around the festival site, including on the campsites and on the public roads, it is strictly prohibited to hand out or display flyers, posters or other promotional materials. Sponsors and media partners - if they have agreed this with the organizers - get visibility at the festival park.