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ABOUT TW CLASSIC
The TW Classic festival uses a tried and tested recipe. It all harks back to the way we did things in Werchter until 1994: a beautiful summer’s day, a single stage in the festivalpark, a great, high-spirited audience and a select group of artists with an impressive track record. In the meantime, TW Classic has itself become classic.
Frequently asked questions
Lost & Found
Lost your keys, wallet, phone? It’s never pleasant, but it can happen. Any lost items are stored at the info stand. Have you found something yourself? Take it to the info stand.
Are you still at the festival? Drop by at an information booth and ask if your lost item was brought in there. After the festival you can take a look at this page.
On Monday 14 July, any unclaimed items will be passed on to the Municipality of Rotselaar, available via verlorenvoorwerpen@rotselaar.be.
Can I get a refund for any unspent Coins after the festival?*
Yes, you can request a refund from Thursday 3 July 2025 at 11.00 am until Saturday 2 August 2025 at 11.59 pm, on this page. After this period has elapsed, no refunds will be processed.
Select IBAN payment if you live within the EU. If you live outside the EU and do not have an IBAN account, select an international payment.
Refunds are issued within a week of request. An administrative fee of 3,5 euros is charged for refunds. You must register in order to request a refund.
(*Only Coins you have purchased will be refunded, see conditions of sale).
Cashless Help desk
Are you having problems, with loading for example? Then we are happy to help at any of our cashless helpdesks in the Festivalpark. The team is also available during the festival via cashless@livenation.be.
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