Festival tickets cannot be refunded or exchanged for a different event.
The loss or theft of the festival ticket is the liability of the buyer and is not subject to replacement or refund.
It is forbidden to bring to the grounds professional photography, film or recording equipment, drinks, glass, plastic bottles, cans, drugs, fireworks, weapons, sharp objects or other objects which the organisation considers dangerous. When found these objects will be confiscated by security staff. The organisation may alter or extend this list at any time.
Starting fires is strictly prohibited.
Entering the festival site implies your agreement with all preventive and monitoring measures taken by the organiser or safety team including potential frisking and bag searches. Failing to comply with these measures will lead to refusal or withdrawal of the right of access.
Do not buy your festival ticket on the street; there is a chance that it is a forgery. Only buy your festival tickets from the recognised web addresses.
The artists and organisers of the festival cannot be held liable for damages, loss or theft or any accident that may occur.
The official sale of t-shirts and souvenirs takes place exclusively on the festival site.
Festival tickets may not be used for commercial or promotional purposes without the permission of the organiser. In addition, carrying out any commercial or promotional activities on the festival site without the prior permission of the organiser is strictly prohibited.
Ticket buyers must comply with the Belgian ‘Act regarding the Sale of Entrance Tickets to Events’ (as published in the Belgian Law Gazette on 30 July 2013).
Changes to the programme are no reason for a full or partial refund of the festival ticket. The organiser accepts no responsibility in the case of events beyond its control.
Anyone copying the festival ticket will be prosecuted by law.
TV recordings are made during the festival. It is possible that you will appear on film. By entering the festival grounds you agree to waive your portrait rights.
The organiser and/or official ticket distributor reserves the right to verify the identity of the festival-goer.
Conditions of sale - camping tickets
The camping ticket for ‘The Hive My Space TW CLASSIC’ gives access to ‘The Hive My Space’ from Sunday at 2pm (1 person), but does not give access to the festival grounds. The accommodation voucher gives access to the accommodation purchased at ‘The Hive My Space’ during the opening hours ‘The Hive My Space’.
A camping ticket is valid only when combined with a festival ticket.
Camping tickets are non-returnable and non-exchangeable.
Camping tickets cannot be replaced or refunded if lost or stolen.
The following are not permitted on the campsites: cars, bikes and motorbikes, trailers, caravans, mobile homes, etc.
The following are forbidden: pets, open fires, barbecues, gas systems, glass, candles, beer pumping systems, generators, music systems, sharp objects, weapons or any other object which the organisation considers dangerous. The organisation may alter or extend this list at any time.
It is forbidden to distribute flyers or product samples on or around the campsites.
It is forbidden to carry out commercial activities on the campsites without prior permission from the festival organisers.
It is forbidden to use the camping ticket for commercial or promotional ends without prior permission from the festival organisers.
By entering the campsite grounds you signal your consent to a possible security search. You will not be given access if you refuse.
Do not purchase your ticket on the street, it may have been forged. Always purchase your tickets from an official point of sale.
Access to the campsites can be refused or denied at any time.
Neither the artists appearing at the festival nor the festival organisers can be held liable for any damage, loss or theft of property or any accident that might occur at the campsites. The festival organisers cannot be held liable for cases of force majeure.
The purchaser of the camping ticket must abide by the ‘law concerning the sale of entrance tickets to events’ (MB 30 July 2013)
TV recordings are made during the festival. It is possible that you will appear on film. By entering the campsite(s) you agree to waive your portrait rights.