Frequently Asked Questions

Lost your keys, wallet, phone…? That’s annoying, but it happens. All lost objects will be gathered at the info stands during the festival. If you have found a lost item yourself, can we ask to drop it off at one of the info stands? Thank you!

All items that haven’t been collected will be transfered to the municipality of Rotselaar on Monday 14 July. Take a look at their iLost page or reach them via verlorenvoorwerpen@rotselaar.be. 

Yes, you can request a refund from Thursday 3 July 2025 at 11.00 am until Saturday 2 August 2025 at 11.59 pm, on this page. After this period has elapsed, no refunds will be processed.

Select IBAN payment if you live within the EU. If you live outside the EU and do not have an IBAN account, select an international payment.

Refunds are issued within a week of request. An administrative fee of 3,5 euros is charged for refunds. You must register in order to request a refund.

(*Only Coins you have purchased will be refunded, see conditions of sale).