In the Festival Park

Lost your keys, wallet, phone? It’s never pleasant, but it can happen. Any lost items are stored at the info stand. Have you found something yourself? Take it to the info stand.

Are you still at the festival? Drop by at an information booth and ask if your lost item was brought in there. After the festival you can take a look at this page.

On Monday 14 July, any unclaimed items will be passed on to the Municipality of Rotselaar, available via verlorenvoorwerpen@rotselaar.be.

Our bars and food stands serve an extensive and varied range. Of course, you will find the beloved festival classics with us. Freshly tapped beers (also 0.0): check! Fries with a snack: always good. But there is more. We are strongly committed to sustainability, with healthy, vegetarian and gluten-free options, and we work with local products as much as possible. Non-alcoholic drinks also get the attention they deserve – they are tasty and at least as festive.

In the TW Classic Mobile app, powered by Proximus, the festival map tells you where to find which food and drink stands. This way you can quickly and easily discover the full range – from the classics to surprisingly sustainable choices.

In the Festival Park you pay for food and drinks with Coins. An allergen list is available at each food stand. Free drinking water is available in the Festival Park. Find the taps with drinking water near the info booth, behind The Slope and between The Barn and KluB C.

Our tips:

• Apéro Depot – Want to have drinks from afternoon until late? This is possible in our cozy Apéro zone. Special beers, cocktails, mocktails and bites to share!
• The Wine Bar – Enjoy a glass of the best wines or prosecco in the Wine Bar near the Slope.

Within the Festivalpark, you can pay for food and drinks with Coins, our own digital currency. Coins can be purchased during the festival via the QR code on the tag of your festival wristband, via the TW Classic app or at the counters. One Coin costs 3.8 euros. After purchase, Coins will be added to the chip of your festival wristband and can be used immediately. Swipe your wristband at the reader at the drink and food stands to pay.

Read all about cashless payments.

Thanks for keeping the Festivalpark clean. Sort your waste, drop it in the right bin. Join us on the road to zero waste!

Empty reusable cups should be returned to a drinks stand. The deposit (0.2 Coin) is credited to your cashless card. Anyone who hands in 15 RPET bottles or cans at a recycle/return stand will receive a free Coin in exchange.

End of the day and no longer feel like returning cups to a recycle/return point? Don't throw your cup away, drop it in one of our 'gitterboxes'. We donate the proceeds from the cups that end up in the gitterbox to the NGO Join For Water, more specifically the Waterwijs Werchter project and a project in the Andes (Ecuador and Peru).

During the festival information can be found at any of the info stands, which are located on the festival grounds, and across the street from the festival site. Our info team can be reached on Whatsapp during the festival on +32 (0)474 94 42 19.

In the Festivalpark, hundreds of vacuum toilets - with a porcelain bowl - and urinals are available in the various toilet blocks. Use of the toilets is free.

The safety of concert and festival goers, artists and their crew, employees and neighbouring residents is always our highest priority. We have a robust safety policy. We organize additional and intensive meetings with the local and federal police and the local and provincial authorities. A set of measures will be implemented. Download the document with more info and a list of forbidden objects.

Important notes:

• Open fires are not permitted in any area of the festival site
• By attending the festival, you give your express consent to be included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world. This includes filming by the police or security which may be carried out for the security of customers or the prevention of crime.
• The use of selfie sticks and GoPro's (or similar) is not permitted. Professional photo, film and other recording equipment (including all SLR cameras and cameras with detachable lenses) are not allowed. (Digital) compact cameras and camera phones are allowed on the festival grounds. It is not allowed, without written permission from the festival organization, to produce and/or distribute (online or offline) professional and/or commercial content at the festival (whether or not through the use of influencers/content creators).
• Upon entering the festival site, you agree to the festival’s conditions of sale.
• Pets are not allowed in, except for assistance dogs (either or not in training) for people with a disability.
• Feel free to bring your own empty reusable drinking bottle (note: not made of glass) to the Festivalpark.Taps with drinking water are located in every sanitary block.